Is your broadband any good?
One click. Four metrics, no imperials. The cold, hard truth about your connection. Gulp!
Pssst, to get the best possible results, we recommend using a hard wired connection instead of WiFi 👍
WAN IP Address
ISP / Provider
Hashkey Status
—
ms
Ping!
Round-trip delay on your connection. Above 80ms and VoIP calls start to suffer.
Waiting
—
ms
Jitter
Variation in latency. The #1 cause of robotic, breaking-up VoIP calls.
Waiting
—
Mbps
↑ Upload ↑
Critical for VoIP — your voice travels on upload. Low upload = bad calls.
Waiting
—
Mbps
↑ Download ↑
How fast data arrives. VoIP needs very little — but video conferencing needs more.
Waiting
A
0
/ 100
📞 VoIP Call Quality Guidelines
| Metric | Excellent | Good | Marginal | Poor |
|---|---|---|---|---|
| Ping | < 20ms | < 50ms | < 100ms | ≥ 100ms |
| Jitter | < 5ms | < 15ms | < 30ms | ≥ 30ms |
| Upload | ≥ 10 Mbps | ≥ 5 Mbps | ≥ 2 Mbps | < 2 Mbps |
| Download | ≥ 25 Mbps | ≥ 10 Mbps | ≥ 5 Mbps | < 5 Mbps |
Each VoIP call uses approximately 100 kbps upload and download. Ping and jitter have far more impact on call quality than raw speed.